Frequently Asked Questions

We have compiled a list of commonly asked questions for your convenience.
 

GENERAL

 

 

HOLIDAY DEALS

 

 

TRAVEL

 

 

 

1. How did the idea to create a website come about?

 
Obptravel was started in 2018 by founders Mark Calzaverini and Sergio Corral, who probably spend too much time on the internet looking for low fares and researching holidays. Not able to find a website with practical information, they sought to create their own blog with useful travel tips and unique deals. What started as an idea to satisfy their own wanderlust, soon turned into a business to help others with their travel plans.

Back to top
 

2. Who is Obptravel aimed at?

 
It is for all those who do their travel research online, saving money and creating amazing holidays.

Back to top
 

3. Where is Obptravel based?

 
Our headquarters are in London, England.

Back to top
 

4. Is the website for free?

 
Absolutely. There are no charges or subscription fees for using Obptravel.

Back to top
 

5. Are you a travel agency?

 
We are not a travel agent. All the travel products and services present on our website are supplied by external suppliers such as airlines, hotels, OTA’s (online travel agencies)… and other booking sites. The travel deals published must be booked on these third-party websites.
Back to top
 

 

6. What makes you different from other websites?

 
While other websites focus on last minute flight deals and cheap holiday packages, Obptravel is dedicated to the most important stage of the holiday: planning. Moreover, we adhere to a strict, self-imposed editorial policy. This policy is based upon two basic principles: Always provide information to help consumers and always be honest. In practice, this means we publish deals and travel tips in an objective manner regardless of financial gain. In other words, we do not allow concealed advertisements and we do not trick our audience with false or misleading headlines.

Back to top
 

7. How does Obptravel generate revenue?

 
Obptravel is financed via advertising and referrals. Click here if you would like to read an introduction of affiliate marketing.
Back to top
 

8. How can you make money and maintain editorial integrity at the same time?

 
Companies cannot just pay to appear on the site (with the exception of advertising banners, that are automatically generated and unrrelated to the content itself). Everything on the website is here because we think it will help the consumer save time and money. Our editorial stance is completely separate from commercial interests. While we do allow sponsored posts, they do not interfere with our editorial code. Whenever content has been paid for, the name of the sponsor is clearly noted. We believe this is the best way to support a quality website publication that is also free to use.
Back to top
 

9. How can I get updates from Obptravel?

 
You can follow updates on Facebook and Twitter. You can also join our Telegram channel and sign-up to the newsletter. On Telegram, you will receive instant notifications with all the latest flight deals and cheap holidays. The newsletter goes out once a week, and includes a summary of the best travel deals, as well as news, reviews, prizes and other features. So if you do not want to miss out on the daily holiday offers, you may prefer Telegram and other social media. While if you are more interested in a weekly recap with more in-depth content, the newsletter may be better.
Back to top
 

 

10. What is Telegram?

 
Telegram is a messaging app you can use on your smartphone, tablet and desktop computer. It is similar to Skype, Viber or Whatsapp. We have chosen it for its superior security and channel feed features. Click here to download Telegram.
Back to top
 

11. What is my e-mail address being used for?

 
We use your e-mail address solely to provide information about Obptravel. We will never sell your e-mail address to any third-party and we will never send you unsolicited “junk” e-mail. To find out more, check out our Privacy Policy.
Back to top
 

12. I want to unsubscribe from the newsletter

 
You can unsubscribe from the newsletter anytime. Simply click on “Unsubscribe from this list” at the bottom of the e-mail and follow the on-screen instructions. If you change your mind, you can re-subscribe afterwards.
Back to top
 

13. I have found some incorrect information

 
While we do try to be as objective and accurate as possible, we recognise it is impossible to get things right all of the time. Please do not hold it against us if we make a mistake. If you spot an error do let us know about it.
Back to top
 

14. The website is very slow or not working properly

 
Please let us know if you experience any technical difficulties using the site. Just use the contact form available.
Back to top
 

 

15. I want to advertise on your site

 
We welcome advertising enquiries. Please contact us by using the contact form at the bottom of the page and we will be happy to discuss opportunities for your brand.
Back to top
 

16. Why are some city names followed by a three letter code?

 
Wherever possible, we like to use IATA codes to designate airports as it helps users understand where exactly they are going to/from and the associated travel costs. Thus, for example, Bangkok (DMK), London (LGW), or Rio de Janeiro (SDU). You can read more about these codes on the IATA website.
Back to top
 

17. How do you find holiday deals?

 
We browse the internet every day and find the best deals from many airlines, travel agencies, flash-sale companies, hotel booking sites etc. There are always good prices to be found online somewhere. Once we have found an interesting offer, we analyse it in detail to ensure it has the right attributes that make it worth sharing. We have several years experience doing this, and only recommend holiday deals that we would book ourselves.

Back to top
 

18. The price you display is different from the actual price

 
The prices we display are correct at the time of publishing. However, prices fluctuate for many reasons, including demand and floating currencies. They can change very quickly and result in a deal becoming more expensive (or cheaper). We do not have any influence on prices, thus we can never guarantee they will remain valid at the time of booking. When a holiday deal is marked as “Expired”, this means it is either no longer available for purchase or that the advertised fare and conditions have changed.
Back to top
 

19. Are all taxes and fees included in the fare?

 
All prices displayed are final prices including tax and booking fees. We never knowingly publish a flight or holiday deal of any kind if it contains hidden surcharges. We expect suppliers to behave in the same ethical and responsible manner. There are times where extras like checked-in baggage, WiFi or tourist taxes have not been priced in (this is especially common with low-cost brands). In such cases, we will do our best to detail them ourselves so as to help you make an informed decision.

Back to top
 

 

20. Why are all the prices in pound sterling (GBP)?

 
Obptravel is a British-based website and we provide a service for the UK market. While users in other countries are more than welcome to use the site, we do not have any expansion plans at the moment.

Back to top
 

21. Should I book the deal immediately?

 
You don’t have to, but it is always better to book as soon as possible. Prices are subject to change, and some offers attract huge demand therefore they do not last long. We recommend you read all the details first, share it with whomever you intend to travel, make a swift decision and book as soon as you can.
Back to top
 

22. Changes, cancellations and refunds

 
We are a travel content site and we do not take bookings or payments of any kind. We simply refer you to airlines, hotels, car hire companies, travel agencies, etc. where you can make a purchase. We do not hold any personal details either. This means your booking is with them, not Obptravel. You must contact the service provider with any questions regarding changes, cancellations or refunds.
Back to top
 

23. Can you help me find a cheap flight so I can go visit my grandmother this Christmas?

 
No, sorry. We do not have the resources to handle such individual requests.
Back to top
 

24. Travel with children

 
The holidays deals are normally priced on a per adult person basis. Sometimes a minimum two-person purchase may be necessary, thus solo travellers could have to pay more. As a general guide, small children up to two years old can fly for free by sharing a seat with their parents. It is also common practice for hotels to allow young children to stay for free when accompanied by their parents. Flight+hotel package holidays will usually charge a supplement for children aged between two and twelve years old. Child ages and fees vary depending on the supplier. Contact the booking site to obtain more information on what the maximum child age and price is. Some activities may be age-restricted. For example, a brewery visit experience or an off-road buggy tour. Use common sense and check the terms and conditions if in doubt.
Back to top
 

25. Travel with pets

 
While we are not focused on pet-friendly holiday deals, we do recognise that some people may want to travel abroad with their furry friends. You must contact the service provider to find out if pets are allowed and what the costs are. To help pet owners plan their holidays, we have put together the following information.
 
– You must comply with the rules and regulations of your destination. Your pet must be fitted with a microchip, vaccinated against rabies, and have a pet passport. This is enough paperwork for travel to most European countries.
– Dogs must be treated against tapeworm between 24h and 120h before re-entry to the UK. Check with DEFRA (Department for Environment, Food and Rural Affairs) for full details on the government’s PET Travel Scheme.
– Buy the necessary travel accessories (IATA compliant crates, carriers, collars…) online from a pet shop like Waitrose Pet or Zooplus.

– Most pets will travel as cargo on airlines. If travelling by eurotunnel or ferry, your pet will remain in a designated area, such as a kennel or your car. The list of available routes and transport companies is limited, and changes regularly. Visit DEFRA for an up-to-date list of approved routes. Please note most budget airlines do not allow pets.
– Use the hotel price comparison search on our website and filter by “Pets allowed” under the “Facility” category.
– Consider taking out a Pet Insurance policy for peace of mind.
Back to top
 

 

26. Do I need to apply for a travel visa?

 
It is your responsibility to determine whether or not a travel visa is required for your upcoming trip. We recommend that you visit the IATA Travel Centre to find out about entry requirements. It is valid for all countries and all nationalities, and should be used for guidance only.
 
IMPORTANT NOTICE FOR TRAVELLERS TO THE USA AND CANADA.

Citizens of countries participating in the Visa Waiver Program who are travelling to or transferring through the United States must obtain approval no later than 72 hours prior to travel by completing the ESTA (Electronic System for Travel Authorisation) online process. Similarly, visa-exempt foreign nationals travelling to (or transiting through) a Canadian airport need an eTA.
Back to top
 

27. What about vaccines?

 
It is important that you find out what vaccines, if any, you need prior to your departure. While inoculations are compulsory for some destinations, they are merely recommended for others. It is up to you to find out as neither we or the booking sites will accept any liability if you are refused entry or contract a disease for failing to comply with regulations/recommendations. We advise you to visit the NHS fitfortravel website or walk in to the nearest Superdrug Health Clinic.
Back to top
 

28. Where can I find general travel advice about my destination?

 
Many governments have online guides with information on local customs, safety precautions, natural hazards, health issues… They will help you make informed decisions while planning your trip abroad and offer you an objective assessment of any potential risks. We have compiled a selection with the best websites from various governments around the world (available in multiple languages) and encourage you to compare and contrast the advice given. Stay safe!
 
UK Foreign Office travel advice
Ireland Dept of Foreign Affairs travel advice
Canada Travel Advice and Advisories (Français)
US Department of State travel advisories
Australia Smartraveller
NZ SafeTravel
Advice for South African citizens travelling abroad
Singapore MFA travel advisories
France Diplomatie conseils aux voyageurs (Français)
Auswärtiges Amt Reise und Sicherheitshinweise (Deutsch)
Ministerie van Buitenlandse reisadvies (Nederlands)
Belgique affaires étrangères, Conseils par destination (Français) (Nederlands)
EDA Schweiz reisehinweise (Deutsch) (Français) (Italiano)
Österreich Bundesministerium reiseinformationen (Deutsch)
Viaggiare Sicuri (Italiano)
Recomendaciones de viaje (Español – España)
Guía del viajero (Español – México)
Conselhos aos viajantes (Português – Portugal)
Portal consular (Português – Brasil)
Udenrigsministeriet Rejsevejledninger (Dansk)
Sweden Abroad (Svenska)
Utenrikssaker reiseinformasjon (Norsk)
Matkustaminen – Ulkoministeriö (Suomi)
Rzeczypospolitej Polskiej profile krajów (Polski)
Utazási tanácsok országonként (Magyar)
informace pro občany České republiky cestující do zahraničí (Čeština)
Cestovania a konzulárne info (Slovenčina)
Condiţii de călătorie, Ministerul Afacerilor Externe (limba română)
Lietuvos Respublikos užsienio reikalų ministerija (lietuvių kalba)
Ieteikumi un brīdinājumi ceļotājiem (Latviešu)
Reisi Targalt (Eesti)
Preporuke za putovanja (Hrvatski)
Informacije za popotnike (Slovenščina)
της διπλωματίας και της εξωτερικής (ελληνικά)
информация за пътуванията (Български)
Информация по странам (русский)
เคล็ดลับการเดินทาง (ภาษาไทย)
了解目的地 (汉语)
外務省 海外安全ホームページ (日本語)
국가별 최신안전소식 (한국어)
 
Back to top
 

29. When is the best time to travel?

 
There is no right or wrong time to travel. But isn’t Paris beautiful in the spring? Yes it is. And Marrakesh is sizzling in summer, while Lapland is freezing in winter. You need to understand that most destinations have a “high season” (higher prices) and a “low season” (lower prices). These seasons are not necessarily linked to the weather, but by market forces of supply and demand. For instance, do you want to travel to Beijing during Chinese New Year? Demand is huge, so it will cost you more. Knowing this, you have to decide whether you want to travel at the same time as everybody else, or if you want to explore alternative, and ultimately cheaper dates. If you cannot be flexible (school holidays, annual leave…) then you must plan ahead since last minute + high demand equal exorbitant prices. Follow us on social media and find out about great holiday deals that you can book several months in advance, saving you lots of money.

Back to top
 

30. Travellers with disabilities

 
Going on a holiday can be challenging for disabled travellers. Fortunately, however, there is a lot of help available nowadays. If you require special assistance, we recommend you contact the company before completing any reservation for the flight or holiday that you choose. When using our hotel comparison search tool, filter by “Low mobility guests welcome” under the “Facility” category. It is also a good idea to consult the government’s foreign travel guidance for disabled people advice. Below you will find a collection of useful accessibility links from travel agencies, airports, airlines, ferries, trains and coach companies.
 

ONLINE TRAVEL AGENCIES

 
Ebookers, Expedia, First Choice, Icelolly, Lastminute, Loveholidays, Thomas Cook, Travel Republic, TUI, Virgin Holidays

 

UK AIRPORTS

 
Aberdeen Airport, Belfast City Airport, Belfast International Airport, Birmingham Airport, Bristol Airport, Bournemouth Airport, Cardiff Airport, Cornwall Airport Newquay, Doncaster Sheffield Airport, East Midlands Airport, Edinburgh Airport, Exeter Airport, Glasgow Airport, Glasgow Prestwick Airport, Inverness Airport, Leeds Bradford Airport, Liverpool Airport, London City Airport, London Gatwick Airport, London Heathrow Airport, London Luton Airport, London Southend Airport, London Stansted Airport, Manchester Airport, Newcastle Airport, Norwich Airport, Southampton Airport
 

AIRLINES

 
Adria Airways, Aegean Airlines, Aer Lingus, Aeroflot, Aeromexico, Air Algérie, Air Arabia, Air Astana, Air Baltic, Air Bulgaria, Air Canada, Air China, Air Europa, Air France, Air India, Air Malta, Air Mauritius, Air New Zealand, Air Serbia, Air Transat, Alitalia, American Airlines, ANA, Asiana Airlines, Aurigny, Austrian Airlines, Avianca, Azerbaijan Airlines, Belavia, Blue Air, British Airways, Brussels Airlines, Cathay Pacific, China Eastern, China Southern, Croatia Airlines, CSA Czech Airlines, Delta, Easyjet, Egyptair, EL AL, Emirates, Ethiopian Airlines, Etihad, Eurowings, EVA Air, Finnair, Flybe, Georgian Airways, Iberia, Icelandair, JAL, Jet2, Jet Airways, Kenya Airways, KLM, Korean Air, LATAM Airlines, Loganair, LOT Polish Airlines, Lufthansa, Luxair, Malaysia Airlines, MEA, Norwegian, Oman Air, Pegasus Airlines, Philippine Airlines, PIA, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, Ryanair, SAS, Saudia, Singapore Airlines, SmartWings, South African Airways, Sri Lankan, Swiss, TAP Air Portugal, Thai Airways, Tianjin Airlines, Tunisair, Turkish Airlines, UIA, United, Uzbekistan Airways, Vietnam Airlines, Virgin Atlantic, Vueling, Wizzair.
 

FERRIES

 
Brittany Ferries, DFDS, Irish Ferries, P&O Ferries, Stena Line
 

RAIL

 
Eurostar, Loco2, Network Rail
 

COACH TRAVEL

 
Flixbus, Megabus, National Express
 
Back to top


Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'user_sign_in_up' not found or invalid function name in /homepages/20/d324181768/htdocs/clickandbuilds/ObpTravel/wp-includes/class-wp-hook.php on line 292